Making Every Contact Count: The Prevention and Lifestyle Behaviour Change Competence Framework

By Clare de Normanville, Karen Payne and Vince Ion.

Published by The International Journal of Health, Wellness and Society

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Article: Electronic $US5.00

In 2007 NICE guidance on behavior change included the need to “equip practitioners with the necessary competencies and skills to support behavior change”. NHS Yorkshire and The Humber Strategic Health Authority identified that to deliver this agenda; a whole systems collaborative approach was needed that includes commissioners, providers, educationalists and practitioners. This ensures it is responsive; is not prescriptive, and starts from the basis of ‘where the population/individual is’. Additionally it should add value and not detract from existing practice or roles. Sheffield Hallam University was commissioned to develop the Prevention and Lifestyle Behaviour Change Competence Framework. Developed from an extensive review of the literature and through a modified-e-delphi, the framework is simple and flexible with four levels of practice covering eleven competences. Testing was through a case study approach. Additionally, the framework is supported by an economic benefits evaluation and assessment tool. All Primary Care Trusts in NHS Yorkshire and the Humber have begun implementing the framework. Preliminary results indicate that it is acting as a catalyst for changing organizational development culture to look at quality outcomes in relation to the workforce. Commissioners and Providers are using it to understand the basis for behavior change and the balance of population versus individual approaches.

Keywords: Public Health, Workforce Development, Competence, Behavior Change

The International Journal of Health, Wellness and Society, Volume 1, Issue 2, pp.227-238. Article: Print (Spiral Bound). Article: Electronic (PDF File; 823.203KB).

Clare de Normanville

Senior Lecturer, Public Health Hub, Sheffield Hallam University, Sheffield, UK

Clare qualified as a nurse in the early 1980’s and has held a variety of nursing and management posts in the National Health Service in the UK. In 2003 Clare moved into education and worked for the National Health Service University developing & delivering the First Contact Care programme. Clare has been working in the Faculty of Health & Wellbeing at Sheffield Hallam University since 2005 as a Senior Lecturer, and is currently one of the Faculty Leads for the Public Health Hub at SHU (see http://research.shu.ac.uk/publichealthhub for further details). Her remit covers the development and delivery of a range of post-graduate education programs for advanced practice, but she is primarily involved in a wide range of consultancy projects both in the UK and European Union.

Karen Payne

Public Health Workforce Lead, Public Health, NHS Yorkshire and the Humber, Leeds, UK

In her current role as NHS Yorkshire and the Humber Public Health Workforce Lead, Karen’s responsibilities include implementing a strategic portfolio for specialist and wider workforce priorities to enable organizations, teams and individuals to contribute to building public health capacity and capability. Previously Karen worked as a nurse and midwife and gained a Masters in Public Health from the University of Nottingham. Karen’s breadth of expertise includes clinical, managerial and public health gained from working across the whole NHS and social care system including acute trusts, primary and community care along with Strategic Health Authority and Department of Health. Additionally, Karen has worked in the private sector which enables her to bring this expertise and skills to the public sector, with the ability to do things differently and bring positive challenge to the status quo. Karen is passionate about making it easy for frontline workforces to be supported, empowered and enabled to deliver quality outcomes in their everyday work for the benefit of the population.

Vince Ion

Owner, TrueBlue Consultancy, Sutton on Trent, UK

Vince has a wide range of experience in public and private sectors with a particular focus in, national policy development, modernization in healthcare care, new role development learning, workforce & organizational change. He has a strong public health background and is the UK lead on the E.U. funded WHOLE project which will delivered a virtual learning environment for public health policy makers, professionals and others along with 2 masters modules across 5 counties and 8 partners. Vince also works with a wide range of NHS, public & private sector organizations in supporting the development of their workforce both at a strategic and delivery level. He has led key national projects, commissioned education and service development, championed professional development, empowerment and modernization of NHS services and its workforce for the benefit of the community. Through his career he has developed excellent networks across the health, education and other public and private sectors within the NHS and its partner organizations. Vince is also owner of TrueBlue Consultancy, a dynamic, modernizing organization with a wide range of experience in health care development, leadership, change management and partnership delivery.